Made here. Loved everywhere.

Chocolate Café Manager

Location: St. John’s, NL

The Newfoundland Chocolate Company is a proud Newfoundland company making the finest chocolates in Canada.  Since our humble beginnings in our St. John’s basement in 2008, NCC has grown in leaps and bounds and now has six retail and café locations in the St. John’s and Halifax areas.  NCC is the proud recipient of numerous awards and recognitions including the 2015 St. John’s Board of Trade’s Business Excellence Award, the highest honour awarded to a business. 

NCC opened the first Chocolate Café on Signal Hill in 2015.  This unique concept features fine coffees and hot chocolates, chocolates and truffles, baked goods and gelato as well as our signature line of chocolate inspired grilled sandwiches.  Our newest addition is the Newfoundland Chocolate Café is seeking an experienced, outgoing and responsible individual to manage our new location. 


  • Manage inventory, food and labour costs
  • Recruit, interview, hire and train new staff and prepare schedules
  • Ensure recipe adherence, presentation, portion control and adherence to legislative, food handling and health and safety requirements and guidelines
  • Lead team through example and coaching in providing exceptional customer service and meeting and exceeding sales goals
  • On the spot problem solving, developing policies and procedures, contributing to NCC management and strategy discussions                                                   


  • Strong management experience in a high volume café or restaurant environment, including barista experience.
  • Post-secondary education in culinary, hospitality and/or business related field an asset
  • Self-motivated with strong organizational and planning skills and a proven track record of problem solving.
  • Strong business sense including managing budgets and operating costs
  • Excellent knowledge of food handling and preparation.
  • Very strong customer service skills.  Friendly, personable, energetic, hard-working and eager to be an ambassador for one of Atlantic Canada’s proudest local brands
  • Ability to motivate and bring out the best in a team

To apply email

Closing Date: March 9, 2018